The Safari Source – Privacy Policy

We cherish all our web site visitors, travelers and contacts – and their privacy.

In order to communicate with you, plan tailored safari adventures and make travel arrangements for you, we need to collect some information on you. On this page you will find information on our Privacy Policy, which includes information on what we collect, why and how it is used.

This is relevant for anyone who visits our Website www.thesafarisource.com and/or contact us regarding our travel products.

If you choose to use our services, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving our services. We will not use or share your information with anyone except as described in this Privacy Policy.

 

Personal Information Collection and Use

In order to plan and provide our tailor made safari adventures, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact you, identify you and to provide our services to you.

The information we collect & how it is collected

Your personal information is collected when you make contact with us via phone, email, when you fill out one of our ‘enquiry’ forms on our webpage or contact us by other digital or direct communication channels.

The personal data we collect will be information such as name, address, email address, telephone number, date of birth and details on your travel preferences.

If you make travel plans and/or travel arrangements with us, we might need to collect more information, such as travel details, personal preferences, passport details and the like.

Occasionally – when this is relevant to providing our services, we may also need more sensitive information on you, for example regarding medical conditions and dietary requests.

We will treat your personal information with the most care.

How the information we collect is used:

The information we collect is used to:

  • Deal with your booking or intended booking and sending you information relevant to your itinerary
  • Communicate with you during your travel
  • Process payments and refunds, and for accounting purposes
  • Personalize our services to you and ask you to review your experience with our services
  • Market our products and services to you

Sharing of personal information – external service providers

We will only provide your personal information to external service providers when strictly necessary, and only provide the parts of information relevant to offering the services it was collected for.

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our services;
  • To provide services on our behalf; or
  • To assist us in analyzing how our services are used.

To perform the tasks assigned to them on our behalf, these third parties will then need access to the relevant parts of your Personal Information. However, they are obligated not to disclose or use the information for any other purpose.

Example: in order to provide one of our tailor made safaris to you, we will need to share your personal information with other service providers when we book flights, accommodation and activities for you. This will be relevant both for intended bookings as well as finalized bookings.

Contact information, e-mail marketing and social media

Once in a while we have news, stories and specials we would like to share with our customers and contacts by email. We put a lot of work into our newsletters and hope that you find them interesting. However, you may at any time unsubscribe by using the ‘unsubscribe’ link at the bottom of our newsletters.

We also have social media profiles where we share specials, news and relevant stories with our followers. If you no longer want to receive our updates and advertisements via these channels, you may manage your preferences within the relevant website(s).

Your information – safe storage, insight & deletion

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it.

You may at any time ask to get insight in the personal information we have on you, and also request us to update or delete it.

 

Other Information Collection on our Website

Log Data

Whenever you visit our website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, the pages of our webpage that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our services. In your browser you have the option to refuse these cookies, and to know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our web services, like for example our online chat tool.

Links to Other Sites

Our webpage may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

 

Contact Us

If you have any questions about our Privacy Policy, do not hesitate to contact us at office@thesafarisource.com.